Good day valued partners, This is to notify everyone that we are not receiving any BDO deposits on our bank transaction. There will be delay in crediting load wallet from your deposits Kindly utilize BPI or Smart Money for your load replenishment to avoid delay. All pending BDO deposits are on hold so don’t send the details twice. We will credit it all as soon as BDO is up. We apologize for the inconvenience. Thank you.
To our Valued Partners, Merry Christmas! Below is our support schedule this holiday season. To set proper expectations and guidance. – December 25, 2015: 8am to 12pm – December 31, 2015 8am to 12pm – January 1, 2016: No Support By the time that you experienced an issue during the said date above, you may email all your concern at firstname.lastname@example.org. Issues will be addressed immediately on the next business days. Regular Support schedule is from December 26 to December […]
Good day Valued Customers We would like to inform everyone that we had a system downtime at around 9:30 am today. Some of you might noticed that our webtool was slow and just loading, this is because one of our servers went down. The problem was already fixed and we are very sorry for this. Thank you for understanding. Happy Holidays!
To our valued partners, BPI Express is down and deposits are currently on hold until the system is Up. No estimated time of restoration yet. Kindly use BDO and Smart Money for load replenishment until it’s resolved. https://www.bpiexpresslink.com/ We will post another advisory as soon as it’s up. Thank you for understanding.
Good morning Valued Customers, We have been advised by Smartmoney that they have an undergoing enhancement on their system that affects their outgoing transactions, estimated time of completion is not yet announced. In line with this, we are not receiving any Smartmoney transactions. Kindly utilize BPI or BDO for your load replenishment to avoid delay. All deposits will be replenished once the enhancement is done. Thank you for understanding.
To our valued partners, In reference to NEW WEBSITE we added a security feature OTP or One Time Pin. This function protects web tool users for unauthorized access of partner account. Just follow the easy steps below First: Go to https://www.epinoyload.com/partners/partner.php? Second: Enter your USERNAME and PASSWORD Third: Enter OTP sent to your registered mobile number via SMS as shown on the picture below. It will automatically direct you to the DASHBOARD. NOTES: One Time Pin will expire after 30 […]