To our values partners,
We just finished the wallet refund for Smart Money and Bills Pay. For those who have concerns regarding this kindly check your wallet to validate that refund is received.
In line with this, there will be a system update later at around 10:30PM to work on “Missing Top Up” refund.
These are the extremely special transactions wherein wallet was deducted however the load didn’t proceed (no reference number issued).
If you have this type of case, no need to notify us. The system update later will detect all Missing Top Up transactions.
Although there are only few, please give us at least 1 to 2 weeks to complete everything as we will do it gradually to avoid overall server delay.
We apologize for the inconvenience and thank you for understanding.