To our valued partners,
Globe is working on another set of Migration. Below is the email we received on system activities everyone’s reference and guidance.
There will be a series of Globe system activities from September 26 to November 22, 2015, which may affect the prepaid services of some subscribers and retailers, in batches at a time.
The activities will be scheduled during weekends, from 10PM of Saturday to 12NN of Sunday. In worst case scenario if further troubleshooting will be required, downtime may extend up to 3PM of Sunday.
Schedule of Migration:
Start Date/Time End Date/Time
Sept. 26, 10PM (Sat) Sept. 27, 12NN (Sun)
Oct. 3, 10PM (Sat) Oct 4, 12NN (Sun)
Oct. 10, 10PM (Sat) Oct 11, 12NN (Sun)
Oct. 17, 10PM (Sat) Oct 18, 12NN (Sun)
Oct. 24, 10PM (Sat) Oct 25, 12NN (Sun)
Oct. 31, 10PM (Sat) Nov 1, 12NN (Sun)
Nov 7, 10PM (Sat) Nov 8, 12NN (Sun)
Nov 14, 10PM (Sat) Nov 15, 12NN (Sun)
Nov 21, 10PM (Sat) Nov 22, 12NN (Sun)
We will update you ahead of time if there will be changes in the schedule.
During the activity period, the following Prepaid services will not be available for the affected mobtels:
•Reloading (via all channels – AMAX, GCash, Share-A-Load, Mobile/Internet/ATM Banking)
•Load transfer (Web and Retailer SIM)
•Promo registration, status inquiry, stopping of promo
•Sending of texts while roaming (incoming texts and voice calls are not affected)
•Content/Ringback tone registration
Let us know if you have questions. Thank you for your support.