1. Mhiena Says: May 28, 2016 1:05 pm Reply

    down po ba ung system? kagabi pa po kase walang nadating na confirmation saken.. balance ako ng balance tas walang nadating.. reply po kayo.

  2. Chris Almer Ramos Says: May 31, 2016 6:48 pm Reply

    Hello. Nagsend po ako sainyo ng pera sa BPI gamit ang Coins.ph, wala po sa deposit ko yung Branch Code at Reference number. Saan ko makukuha yung ibang details? :(

    • Paige Says: June 2, 2016 2:07 pm Reply

      Hi, Please call our customer support hotline for us to properly assist you with your concern.

      Landline: 02-528-8700
      GLOBE: 0917-826-6821
      SMART: 0999-882-9723

  3. Sheena Duremdes Says: January 2, 2018 4:00 pm Reply

    2 days ago, december 31, I was unable to load coz i can’t successfully send the message/code/syntax. I turned off my cp, tried different phones, but to no avail. Today, January 2, I turned on my phone again and tried to sell load but surprisingly my phone is displaying sim is invalid already. How can this happen?

    • Paige Says: January 5, 2018 9:31 am Reply

      possible it is now an invalid sim. Please message us to our email epinoyload@npi.ph. You can request for change registered number, just provide another sim that is not yet activated here in epinoyload.

  4. jhay Says: May 1, 2018 11:23 am Reply

    hi . sana magkaron kayo ng api for this web tool para sa mga members na IT para mas mamarket nila yung epinoyload sa paraang alam nila .. yes making it public exposed some security issues . pero lahat naman may paraan :) thanks and more support

  5. Paul Says: September 14, 2018 6:39 pm Reply

    Paanu magcash in sa coins. Ph using Epinoy?
    Meron po bang paraan?

    • Paige Says: September 16, 2018 9:40 am Reply

      Hi Paul, As of now we don’t have mode of payment thru Coins.ph Currently we have 3 available options to deposit payment for your ePinoyload Wallet.
      For fast and efficient wallet reloading, listed below are the payment options

      BDO (for Metro Manila, no charges) – sms code: BDO
      Account No: 120153521
      Account Name: Netplay, Inc.
      Branch: Gandara

      BPI (Nationwide, no charges) – sms code: BPI
      Account No: 0141-1046-32
      Account Name: Netplay, Inc.
      Type: Checking
      Branch: Escolta

      SMART MONEY – sms code: SMONEY
      Account No: 5577-5193-4856-3108
      Account Name: Netplay, Inc.

      *NOTE*: For BPI Online Fund Transfer, we suggest to make transaction between 6:30am-7:00pm to prevent delay deposit crediting. Please also note that there is a 7:01 PM processing CUTOFF Time for BPI online transfer. All transactions after cut-off time will be Pending for verification.

      How to Replenish Loadwallet:
      Using your Registered number text the Deposit syntax: PBUY DEP LOAD/BANK/BRANCH/AMOUNT/DATE/TIME/REFERENCE NUMBER send to any GSM number
      ex: PBUY DEP LOAD/BDO/CALOOCAN/15000/11-18-2016/14:00/211N6332512
      ex: PBUY DEP LOAD/BPI/BINONDO/15000/11-18-2016/14:00/456XYZ
      ex: PBUY DEP LOAD/SMONEY/MOBILE/1000/11-18-2016/14:00/abcde123456

      1) Time should be in military format.
      ex: 1:00PM=13:00

      2) Date should be MM-DD-YYYY. Ex: 11-18-2016

      Send to GSM Number:
      Globe- 09062187653 / 09164051988

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