To our valued members,
We received several notes regarding transaction failure, affected users are mainly in Mindanao and Visayas.
We are working with Smart regarding this and post communication as soon as we receive details from our provider.
For some, web tool is working. You can use the web tool while we are fixing the 4483 issue.
To identify if your transaction is successful see sample below. It should show “Request received and processed”
We apologize for the inconvenience.